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How to set the displaying of deposits in the front desk

In TravelLine WebPMS there are four ways balance can be displayed in the front desk:

  • Show amount paid before arrival and balance due upon arrival

  • Show paid amount

  • Do not show paid amount

  • Show balance due

To set it:

  1. Go to “Property management” > “Front desk”.

  2. Click on “View” to the right above the front desk.

  3. In “Reservation payment view setting” section, choose one of four options.

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Show amount paid before arrival and balance due upon arrival

Choose this option to see the deposit paid before the check-in and the remaining pay after the check-in.

What you see before guest’s arrival:

  • if a guest has made a down payment, the sum on deposit will be highlighted in blue

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if a guest has not made a down payment, there will not be a sum tag

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What you see after guest’s check in:

  • if a guest has not settled an account yet,the tag will turn red and show the remaining balance

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  • if a guest settled an account, there will not be a tag at all

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Show paid amount

Choose this option to always see the sum on deposit.

  • if a guest has made a down payment, there will appear a blue tag with the sum on deposit

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if a guest has not made a down payment, there will not be any tags

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if a guest has settled an account, there will be a blank green tag

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Do not show paid amount

Choose this option to display blank tags of different colors.

  • if a guest has made a down payment, there is a blank blue tag

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if a guest has not made a down payment, there is no tag at all
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if a guest has settled an account, there is a blank green tag

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Show balance due

This is a standard mode.

there is always a sum of remaining pay displayed

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if a guest has settled an account, there is no tag

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Contact TravelLine Support

If you have any questions, you can always contact the technical support manager.
Call us or ask your question right now.