The tape chart app lets you manage bookings in TravelLine WebPMS on a smartphone or tablet. View, create, and edit bookings from anywhere. The system syncs with the desktop TravelLine account. All you need is an Internet connection.
Mobile PMS is available on Android devices. We will release the iOS app later.
Let’s see what the mobile tape chart can do and how to use it.
What is a mobile tape chart?
A mobile tape chart is an app with the capabilities of TravelLine WebPMS. Find a TL Extranet app in Google Play to get access to your TravelLine account from your smartphone. If you have already installed it, upd ate the app to benefit from its new functions.
The tape chart app adjusts to screen size and orientation to make it easier to manage bookings. The home screen displays dates, guest names, and invoice amounts.
What can you do with the mobile tape chart?
Create bookings
To assign a room to a guest, click on a cell at the intersection of a room and the date that you need.
To book room №3 on the 19th of August, click on the cell highlighted in red.
In the opened window, write in the number of nights or set a check-out date.
To change the number of nights, click on the pencil next to “Number of nights”.
View reservation details
Click on a booking in the tape chart to see the dates of stay, time of check-in and check-out, the rate, number of guests, and cost of the stay.
Edit bookings
If a guest made a mistake or changed plans, edit the booking. Click on it or find it through the search. There will open a booking details window. Click on three dots in the top right corner and sel ect “Edit”.
The changes you can make in the mobile tape chart:
- arrival date and time
- number of nights
- number of guests
- rate
- cost of the stay
- guest details: names, phone numbers, email, citizenship.
N.B. You can edit the cost of extra services, taxes, and transfers on desktops only.
Check guests in and out
To check a guest in, click on the booking. There will be a booking details page. Click on the dots at the top and sel ect “Check-in” in the menu.
Check guests out by clicking on “Check-out” in the menu. The booking will immediately be marked as checked-out in the tape chart.
Search for bookings
You have just as many options for search as if you did it on a desktop. Look for a booking by a guest’s name, email, and reservation number. To start, click on the magnifying icon in the top right corner.
To go back to the tape chart, click on the calendar icon next to the magnifying icon.
Manage payments
All payments and refunds that you make in the mobile app will be displayed in TravelLine WebPMS.
Click on the pencil icon next to “Paid”. Click on the “Edit” to mark a prepayment and on the “Restore” to make a refund. Then click on the “Apply” button.
Send a prepayment link
Suppose guests book over the phone, through email, social media, or messengers, while you need to charge a prepayment online. To facilitate the procedure, create a booking, go to the menu in booking details and sel ect “Send prepayment link”
Why is this convenient?
- Guests can pay any time until the arrival date.
- You can send a link in any way a guest wants: email, instant messenger, or social media.
- If a guest fails to pay on time, the booking will be canceled automatically and become available for sale.
- This reduces the number of no-shows and ensures more prepayments for a hotel. This is especially useful in the high season.
View notes to the booking
Noted contain requests of guests and comments of employees. For example, “allergic to dairy” or “needs a fruit basket”
Go to the menu in “Reservation details” and select “Notes”.
View unassigned bookings
On the home screen, there are blue circles next to dates. Numbers in circles stand for the unassigned bookings. To go to the “Nondistributed bookings” section, click on the date cell.
Get notified on the risk of overbooking
The app will warn you that there are no vacant rooms left to avoid overbooking.
When you create or edit a booking, you get a notification like this: “No rooms are available in the selected category. Accommodation may be overbooked.”.
Check if your app went out of date or install it fr om Google Play if you have not used it before.
N.B. The function of the app is constrained. You cannot replace TravelLine WebPMS with it as it does not have statistics and reports. If you need to download a report when you are away fr om the workplace, log in to your account fr om the mobile browser.
To automate the hotel procedures, se t up TravelLine WebPMS. Send us a request at manager@travelline.pro.
